418. Blogger problems

Saturday, October 28, 2006

Well, since sometime last night I have been unable to publish to my blog. I had a short entry that I planned to post before bed, but blogger seemed to be having some issues. Those issues seemed to just have resolved themselves. Whenever, Blogger goes down like it has been doing this week - a lot - it makes you think of switching to another blogging service. I've thought about it myself. I hate moving things though. I stick with companies until they frustrate me so much that the only thing I can do is quit the service and go elsewhere.

The last time I had to call and drop someone was AOL. It was a necessary switch because I had jumped onto high speed internet by then. AOL is one of the hardest people to get away from though. They will try to keep you anyway they can. When a company loses customers, they generally don't want to. They want to keep you any way they can. In the past when I called into AOL and threaten to switch, they would offer me free months of service. Since jumping onto high speed though, I've had some headaches there as well. I've documented my problems with the COX high speed service in my area a number of times on this blog. I've called in threatening to switch, and I've gotten discounts on my service. The problems still continue though, and the even bigger problem here is that COX is the only high speed provider in my part of town. This makes it very hard to switch, and there is no way in hell I'm going back to dial-up.

If only I could call Blogger and express my dissatisfaction with the service in recent weeks. They don't even answer emails, unless it is some generic automated response. You get what you pay for though. Companies even pay other companies to find out why people leave. You know there is even a term for it. It is called a company's churn rate. Some companies seem to have higher rates of people leaving. I'm wondering how many people will leave Blogger with its latest troubles. I think I'll stick around. I'll make the switch eventually.

In other news, I finished the fan fiction story I mentioned working on yesterday on my blog last night. I plan to give it a once over later on today, and I'll let you know when it goes up on my fiction blog!


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